Xmas Hours after the 21st - Open 24th, 27th and 28th. Reopen on the 2nd of Jan.
Open Monday to Saturday
Professional Workshop
MTB & Road Bikes for Hire
Gift Vouchers Available

Workshop Servicing

BIKE SERVICING

At Epic, we do a full range of servicing on all bikes - from high-end road bikes and full suspension MTBs to touring bikes, commuters, electric bikes and even folding bikes! Our standard services are set out below but we are also not afraid of the weird & the wonderful and will do our best to accommodate whatever challenges you bring to us.  Suspension, electronic shifting, Rohloffs, Sturmey Archers, racks and trailers are all part of what we do.

We make a point of having experienced, competent and conscientious mechanics on staff who take pride in their work. Epic's workshop staff will always seek to provide you with first class work, professional advice and timely delivery of repairs. We work hard to give you a same day turnaround on pre-booked service jobs. Our workshop is always busy - please book ahead!

Our work is guaranteed for 3 months after the service date (except for normal wear & tear).

STANDARD SERVICES

The detailed inclusions of each standard service are listed in the table below.
Call us if in any doubt about which service applies to you.
All prices are for labour only and don’t include the cost of any parts fitted.
Additional charges apply to suspension, e-bike and cargo bike servicing (contact us for details).

  • EPIC SERVICE $599+ 

This is the full strip down and rebuild of your bike to get back in tip top shape and running like a dream. If you ride on a weekly basis we recommend this service is done every 12-18 months. Also recommended prior to a big touring trip or racing season.

  • PREMIUM SERVICE (Most Popular) $299+

Recommended every 6-12 months to keep your regular ride running smoothly and trouble free.

  • TUNE-UP $180+

Recommended every 3-6 months as a stitch in time to catch any issues before they catch you! Please note, the bike must be clean and the drive train degreased to be eligible for this service.

  • HOURLY LABOUR REPAIRS $120 per hour

Specific repair requests will be estimated using the hourly rate. We will discuss the time required with you when you check the bike in.

BIKE SALES

All bikes sold at Epic include a free complimentary service within the first four weeks of purchase. Our workshop is always busy - please book ahead!.

 

 

Epic Service

Premium Service

Tune-Up

Price (Labour only)

$599*

$299.00*

$180.00*

Adjust gears

Y

Y

Y

Adjust brakes

Y

Y

Y

Inspect & inflate tyres

Y

Y

Y

Lube chain

Y

Y

Y

Inspect parts & cables for wear & damage

Y

Y

Y

Check/tighten pedals & bolts on parts and accessories

Y

Y

Y

Post service safety check & test ride

Y

Y

Y

Wheel true

Y

Y

+$45

Replace brake pads as required

Y

Y

Y

Adjust/tighten headset bearings as required

Y

Y

Y

Adjust/tighten bottom bracket bearings as required

Y

Y

+$60

Adjust/tighten hubs, bearings as required

Y

Y

+$60

Basic Clean of frame and wheels

Y

Y

N/A

Detailed Clean of frame and wheels

Y

N

N/A

Drivetrain degrease (full degrease of chain, cassette, front and rear derailleurs, crankset)

Y

Y

N/A

Replace gear and brake
 inner cables and outer cable as required
(extra for some internal
cables)

Y

Y

+$40 per cable

Replace handlebar tape as required

 

Y

+$40

+$40

Hydraulic brake bleed as required

Y

+$60 per brake

+$60 per brake

Regrease or replace bottom bracket bearings

Y

+$60

 +$60

Regrease or replace headset bearings

Y

+$60

 +$60

Regrease or replace hub bearings

Y

+$60 per wheel

+$60 per wheel 

* Some more complex bikes may incur a higher cost. We will discuss this at the time of checking the bike in.

 

 

 

 

Professional Workshop

Open Tuesday to Saturday

Tues, Wed, Fri 8.30-5.30; Thu 8.30-6.00; Sat 9.00-4.00

MTB & Road Bikes for Hire

Gift Vouchers Available

 

 

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